Question 1

What is Glammatic?

Accepted Answer

Glammatic is an AI-powered marketing and communication platform built for salons. Our tools work together to attract new clients, improve client loyalty, and maximize your profits — all while saving you time.

Question 2

What products are included with Glammatic?

Accepted Answer

Glammatic includes five core tools that handle every part of your salon’s online growth:

Intelligent Website – an AI-powered website that automatically updates itself to keep you ranking high on Google.

Social Media Management – social media strategy, content creation, posting and search engine optimization

Google Profile Automation – AI-generated posts, review replies, and updates that keep your Google Business profile performing.

GlamDesk – your central hub for phone, voicemail, and text communication powered by AI to help you save time and never miss a lead.

GlamBook – a client-facing experience with appointment requests, virtual consultations, and a Find a Stylist quiz.

Question 3

Who is Glammatic for?

Accepted Answer

We’re designed for salon owners, stylists, spas, academies, and multi-location beauty businesses who want more clients and less marketing work, without hiring an expensive agency.

Question 4

How does Glammatic help my salon grow?

Accepted Answer

On average Glammatic clients see a 30% increase in bookings. Each product automates a different part of your business: 
– Your website and Google listings bring new clients in. 
– Social posts and review replies build loyalty. 
– GlamDesk and GlamBook make every interaction smoother, helping you convert more leads and increase rebooking rates.

Question 5

How much does Glammatic cost?

Accepted Answer

Plans vary by salon size and goals. You can use GlamDesk and GlamBook for free. Most salons start with GlamPro, for the complete platform. You can upgrade, customize, or cancel anytime. See our pricing page for more details.

Question 6

Why do you charge a monthly fee for a website instead of a one-time fee?

Accepted Answer

Unlike a traditional website, Glammatic’s Intelligent Website constantly evolves — it refreshes content, optimizes for Google, and connects to your social media and Google profile. The monthly fee covers hosting, maintenance, AI-driven updates, and support to keep new clients finding you month after month.

Question 7

Do I own my website?

Accepted Answer

Your domain, photos, and content all belong to you. Glammatic provides the technology and hosting that power your Intelligent Website.

Question 8

What’s the difference between a GlamSite and my current website?

Accepted Answer

Your current site is static — it looks good but doesn’t do much without manual updates. Our Intelligent Website actively updates itself, adds fresh SEO content, showcases new services, and integrates your social and Google presence to bring in more bookings automatically.

Question 9

How long does it take to build me a new website?

Accepted Answer

Most salons launch within 30 days after signup. Once we collect your info and photos, our AI and implementation team handle everything. Other tools like GlamDesk and GlamBook can be set up in a matter of hours.

Question 10

What is Social Media Management?

Accepted Answer

It’s your all-in-one content engine. You get a dedicated social media expert to help you manage and grow your social impressions and bookings. Our team and AI writes, designs, and schedules posts for you — helping you stay consistent, grow your audience, and turn followers into loyal clients.

Question 11

What does GlamSearch do?

Accepted Answer

We keep your Google Business profile active and optimized.
That means automatically responding to reviews, posting updates, and keeping your info up-to-date — boosting your visibility so more clients find and trust your salon first.

Question 12

What is GlamDesk?

Accepted Answer

GlamDesk is your salon’s communication hub — combining phone calls, texts, and voicemail in one place. It lets you respond faster, recover missed calls automatically via SMS, and stay connected with clients effortlessly.

Question 13

What is GlamBook?

Accepted Answer

GlamBook is your salon’s virtual front desk — clients can take the Find a Stylist quiz, request appointments, or book virtual consultations. It helps you attract new clients and personalize every experience.

Question 14

Do you have a money-back guarantee?

Accepted Answer

Yes! If you’re not satisfied within your first 30 days, we’ll refund your subscription in full.

Question 15

What’s your cancellation policy?

Accepted Answer

You can cancel anytime with 30 day notice. Your account remains active through your billing period, and you can export your content and data anytime.

Question 16

Do I need to be tech-savvy to use Glammatic?

Accepted Answer

No — everything is built for simplicity. If you can use email, Instagram or check Google reviews, you can run Glammatic.

Question 17

Will someone help me get started?

Accepted Answer

Yes! Every new salon receives a guided onboarding session to make sure your website, social media, Google profile, and communication tools are all running smoothly.

Question 18

How does Glammatic improve client loyalty?

Accepted Answer

We help you stay top-of-mind between visits — with regular social posts, thoughtful review replies, matching clients to the right stylist with GlamBook, and personalized follow-ups through GlamDesk. The result? More rebookings and long-term relationships.

Question 19

How does Glammatic help me make more money?

Accepted Answer

By helping you attract for visitors to your website, google profile and social media, and proving conversion rates, turning clicks into bookings. Never miss a lead with missed call recovery and collect new leads with find a stylist quiz.

Question 20

Is my data safe?

Accepted Answer

Yes. All your information is encrypted and stored securely. You own your content and can export it anytime.

Question 21

How do I update my payment info or plan?

Accepted Answer

You can adjust your plan or billing info anytime in Stripe or by contacting our team.

Question 22

How often do you update the platform?

Accepted Answer

Constantly. Our AI and features evolve to keep your salon ahead of digital trends — so you’re never left behind.

Question 23

Do you take feature requests?

Accepted Answer

Definitely. Many of our best tools like GlamBook and GlamDesk came directly from client feedback. We want to build tools that solve your problems and we encourage all feedback.

Question 24

How soon will I see results?

Accepted Answer

Most salons see noticeable growth in Google traffic, social engagement, and appointment requests within 3-4 months.

Question 25

Do you have real examples or case studies?

Accepted Answer

Yes — check out our salon success stories to see how Glammatic helps businesses boost bookings, loyalty, and revenue.

Question 26

Where is Glammatic based?

Accepted Answer

We’re a remote first U.S.-based company, with satellites in Boston, New York, and Los Angeles, on a mission to help salons thrive through smart, easy-to-use AI.

Question 27

How can I reach your team?

Accepted Answer

You can email support@glammatic.com or message us directly through the Glammatic App. We respond quickly and actually understand salon life.

Got Questions? We've Got Answers

Didn't Find What You Need?

Contact us—we're always happy to chat.