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Frequently asked questions
Frequently Asked Questions
AI Powered Websites
Social Media Management
Reputation Management
GlamDesk: AI Front Desk
Pricing and Packages
What is Glammatic?
Glammatic is the AI marketing and front desk platform built exclusively for salons. It runs your website, your search visibility, your social media, your reviews, and your phone. One system, one bill, built for the beauty industry rather than adapted to it.
Which tools do you get with Glammatic?
One system with four connected parts: AI Powered Websites, Social Media Management, Reputation Management, and GlamDesk, your AI front desk assistant. Together they get you found on Google and AI search, get you booked, bring clients back, and get you talked about.
Who is Glammatic for?
Independent salon owners and small salon groups who want to grow without adding headcount or duct-taping five subscriptions together. Also barbershops, spas, and multi-location groups.
How does Glammatic help my salon grow?
By closing the loop. Your website and listings get you found on Google and AI search. Social posts and answered reviews build trust. GlamDesk, your AI front desk assistant, answers every call and text, recovers the ones you miss, and follows up until clients book and rebook.
Do I own my website?
Your domain, your photos, and your content belong to you. Glammatic provides the technology and hosting.
How long does it take to build me a new website?
About four weeks from signup to live, built from your brand and connected to your other Glammatic tools. GlamDesk, your AI front desk assistant, can be set up in a matter of hours.
How do I capture leads from my website?
Custom forms built for the ask: consultations, waitlists, gift cards, and events. Every submission flows straight into GlamDesk, your AI front desk assistant, and a first reply goes out in your voice within minutes, so nothing falls through the cracks.
Do I need to be tech-savvy to use Glammatic?
No. Everything is built for simplicity. If you can use email, Instagram, or Google reviews, you can run Glammatic.
Will someone help me get started?
Yes! Every new salon receives a guided onboarding session to make sure your website, social media, Google profile, and communication tools are all running smoothly.
How does Glammatic improve client loyalty?
We keep your salon top of mind between visits with regular social posts, thoughtful review replies, and personalized follow-ups from GlamDesk, your AI front desk assistant. The result is more rebookings and longer client relationships.
How does Glammatic help me make more money?
More of the right people find you on Google and AI search, your website turns them into bookings, and missed call recovery catches the ones who would have slipped away. More found, more booked, less lost.
Is my data safe?
Yes. All your information is encrypted and stored securely. You own your content and can export it anytime.
How often do you update the platform?
Constantly. Our AI and features evolve with search and social, so your salon is never running on last year's playbook.
Do you take feature requests?
Definitely. Many of our best tools like GlamDesk came directly from client feedback. We want to build tools that solve your problems and we encourage all feedback.
How soon will I see results?
Most salons see movement within about 90 days: Google traffic first, then social engagement and appointment requests. It compounds from there.
Do you have real examples or case studies?
Yes. Read our salon success stories to see how salons grew bookings, loyalty, and revenue with Glammatic.
Where is Glammatic based?
We’re a remote first U.S.-based company, with satellites in Boston, New York, and Los Angeles, on a mission to help salons thrive through smart, easy-to-use AI.
How can I reach your team?
You can email support@glammatic.com or message us directly through the Glammatic App. We respond quickly and actually understand salon life.
What do I need to get started with Glammatic?
Just the basics: your business info, services, pricing, logo, photos, and any existing access to your website, Google Business Profile, or social accounts. We’ll guide you through the rest.
What does Glammatic actually do?
Four things. It builds and maintains your website. It keeps you visible on Google and AI search and answers your reviews. It runs your social media. And it answers your calls and texts, books appointments, and follows up.
Is Glammatic booking software?
No. Booking is the one tool a salon genuinely needs and you keep the one you have. Glammatic is everything around it: the marketing that fills the book and the front desk that keeps it full.
Is Glammatic an agency?
No. It is a platform with a service layer. We do not bill hourly and we do not do bespoke campaign work. The software does the work and a team stands behind it.
How is Glammatic different from other salon marketing tools?
Most tools give you a dashboard and leave the work to you. Glammatic is done for you: we build, we post, we follow up, we answer. And the four parts connect, so the phone gets answered by the same system that made it ring.
How is this different from Wix or Squarespace?
Those are tools you use. This is a site built and maintained for you, by people who only work with salons, that updates its own content as search changes.
How long does SEO take to work?
Search is a long-term thesis, not a switch. Most salons see movement in Google and AI search visibility within about 90 days, and it compounds from there. Anyone promising faster is guessing.
Will AI search replace Google for my clients?
It is changing it. Google returns a list to compare. AI returns two or three names. Both matter, which is why we keep your listings, reviews, services, and content complete enough for either to use.
What is the AI Salon Grader?
A free scan of your salon's visibility on Google and AI search. It returns a score and the specific gaps. Under a minute, no commitment, at score.glammatic.com.
How do I get started?
Run the free health check, then book a demo. Onboarding is done with you rather than handed to you, and setup is included.
What happens after I sign up?
It starts with a quiz, not a questionnaire. You answer questions about your salon and that becomes your brand blueprint. Your site gets built from it, and so do your captions and your front desk assistant.
Do I need to switch anything?
No. You keep your booking software, your phone number, your provider, and your domain.
What if I'm already fully booked?
Best problem in the business, and it is more fragile than it feels. One stylist leaves or one slow season and the book thins. Every call you are missing now is someone who would have paid your prices.
What kind of support do I get?
Message support from the app without leaving it. GlamGrowth and above include an account manager and a thirty minute strategy call every month.
Does Glammatic work for barbershops?
Yes. Same problem, different vocabulary. The phone rings when every chair is full and nobody is at a desk. Nothing in the copy or the assistant assumes a particular kind of client.
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